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Zedmed has the ability to customise SMS Appointment Reminder messages and allows users to configure messages to be sent for different appointment types.

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Create a Customised Message for All Appointments

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  • Navigate to the Management Tab β†’ Practice Setup β†’ SMS Configuration.

  • Select the branch (if applicable) from the Branch pop-up menu

  • The SMS Reminder Message for β€œAll” appointments is displayed. To customise the message, edit the text.

  • You also have the ability to insert the available Merge Fields from the Insert Merge Field pop-up menu. These fields will automatically populate the appropriate information for each appointment type.

  • The Reset To Zedmed Message button will reset back to the default message.

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Create a Customised Message for an Appointment Type

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  • Click on the Add Message button

  • Select the Appointment Type from the pop-menu

  • The Appointment Type will appear in the sidebar. To customise the message, edit the text and insert the appropriate Merge Fields as required.

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Delete a Customised Message

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  • Select the Appointment Type

  • Click on the Delete Message button

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